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Find quick answers about orders, shipping, payments, and returns.
Yes — Paprix delivers worldwide. Shipping costs and estimated delivery times are shown at checkout.
Orders are processed and shipped from our main fulfilment hub. Some items may ship from partner warehouses to ensure faster delivery.
1–3 business days within the UK and 5–10 days internationally. Delays may occur during holidays or large sales.
Yes. Once your order is dispatched, you’ll receive a confirmation email with a tracking link.
We accept all major credit/debit cards, Apple Pay, Google Pay, and secure online payments.
Returns are accepted within 14 days in original condition. Contact support@paprix.co.uk for return instructions.
Yes. For wholesale or partnership enquiries, email partnerships@paprix.co.uk.
Yes — we use recyclable boxes and minimal, paper-based packaging to reduce waste.
Email support@paprix.co.uk. We aim to respond within one business day.
For questions about your order, returns, or business inquiries, reach out using the details below.
Trading name: Paprix
Registered company: HIGHER MARGINS LTD
Company number: 15605091
20 Wenlock Road,N1 7GU
London, N1 7GU
England
For customer or order inquiries:
support@paprix.co.uk
For wholesale or partnerships:
partnerships@paprix.co.uk