1. Who this Policy applies to

This Policy applies to visitors, customers, and partners who use Paprix websites, services, and features. By using our site, you agree to this Policy and our Terms.

2. Information we collect

3. How we use information

• To provide services: process orders, payments, and deliveries; manage accounts and downloads.
• To improve our site: diagnose issues, analyse performance, and enhance usability.
• To communicate: send order updates, respond to inquiries, and provide customer support.
• To personalise: show relevant products, content, and offers.
• To comply with law: record-keeping, fraud prevention, and regulatory obligations.
• With your consent: send marketing emails or run optional features you enable.

4. Legal bases for processing (where applicable)

• Contract: to fulfil your orders and provide requested services.
• Legitimate interests: to secure our services, prevent fraud, and improve the site.
• Consent: for marketing communications and certain cookies.
• Legal obligation: tax, accounting, and compliance requirements.

5. How we share information

• Service providers: payment processors, fulfilment and logistics, analytics, and customer support tools.
• Partners: where you choose to engage (e.g., affiliates, self-publish collaborations).
• Legal & safety: to comply with law or protect rights, property, and users.
• Business transfers: in connection with a merger, acquisition, or asset sale, where permitted.

We do not sell personal information.

6. International data transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards (such as contractual commitments) to protect personal data during international transfers.

7. Data retention

We keep personal information only as long as necessary for the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on data type and context.

8. Your choices & rights

• Access & correction: you can request a copy of your data or ask us to correct it.
• Deletion: you can request deletion where applicable.
• Objection & restriction: you may object to or restrict certain processing.
• Portability: you may request a portable copy of certain data you provided.
• Marketing: you can unsubscribe using links in our emails or adjust preferences in your account.
• Cookies: manage cookies via your browser or see our Cookie Policy for options.

We will respond to requests in accordance with applicable data protection laws.

9. Security

We use administrative, technical, and organisational measures designed to protect personal information. No method of transmission or storage is 100% secure; please use strong, unique passwords and keep your account details confidential.

10. Children’s privacy

Paprix is intended for individuals who can lawfully make purchases online. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

11. Third-party websites

Our site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any sites you visit.

12. Cookies & similar technologies

We use cookies to operate and improve our site, personalise content, and analyse traffic. For details on types of cookies and how to control them, please see our Cookie Policy.

13. Changes to this Policy

We may update this Privacy Policy to reflect changes in technology, law, or our practices. The latest version will always be available on this page.